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Every item requires a different level of care, select the service which best suits yours.
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View your basketPlease note: Cleaning is a maintenance service. No colour is applied during the cleaning process. If your item has colour loss, fading, scuffing, or damage that requires repair or finishing, please select restoration and repair.
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At Your Service
Speak to an AdvisorHermès Assessment Required
We can collect your Hermès bag complimentary for assessment. No payment will be taken at this stage. Following assessment, our Client Services team will contact you with our recommended service and quotation.
Speak to an AdvisorTell us what the piece is and anything useful about it — for example, "Brown leather horse saddle requiring deep cleaning."
Cleaning
Service
Select a brand to see the restoration services available for it.
Your Experience
What happens next.
One · Collection
Once your booking is confirmed you choose a two-hour collection window at checkout. A member of our team collects the piece from your home, office or hotel, seven days a week. Collection and delivery are complimentary across Dubai, and Abu Dhabi is available by arrangement.
Two · Assessment
Every piece is assessed individually by a specialist on arrival at the atelier. We confirm the material, the construction and the condition, then confirm the recommended treatment and the final quotation. No work begins until you have approved it, and nothing is done that the piece does not need.
Three · Return
Cleaning is typically completed and returned within one to two days, with express shoe cleaning ready in four to five hours. Restoration and repair usually takes three to five days. Your piece is returned to you by hand, on a delivery window of your choosing.